ED Magedson – Founder
Surplus and adventureGreenfield Internet United States of America
I order from Surplus and adventure back in October for my son's 11th birthday a Airjst 25 litre nylon rucksack and paid for it over the internet. thinking it would be with me in about a weeks time as it did not say out of stock or waiting for delivery. My son has asked me every week has the rucksack been deliver yet, I have email Surplus and adventure 4 times now asking for a delivery date and a call back. I have try to call them 4 time getting through only once and getting a story how they have'nt received everything they order. Today 4th of December I have found this web site complainting about them, so now today I have asked for a full refund and am waiting for a reply from them via email as every time I have called it goes on to an answer phone saying how busy they are, So buyer please be aware if you dont wont a long wait then ask when ordering if the goods are in stock. I would not recermend this company to any one.
This report was posted on Ripoff Report on 12/04/2009 06:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Surplus-and-adventure/internet/Surplus-and-adventure-Paid-for-good-back-in-October-and-still-not-received-in-December-b-533522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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