• Report: #462673

Complaint Review: Surplusmags.com

  • Submitted: Thu, June 18, 2009
  • Updated: Thu, June 18, 2009

  • Reported By:New York New York
Surplusmags.com
Surplusmags.com Internet U.S.A.

Surplusmags.com Provided only 1 year subscription when I paid for 2 years Internet

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Hello -- I paid for a 2-year subscription to The Atlantic magazine from Surplusmags.com. Yet when I received my first issue, the label indicated my subscription would expire in a year. I notified Surplusmags.com of this mistake, and was told the problem would be fixed within 4 to 6 weeks, after which I contacted the company again. No replies -- and many unanswered emails. It's clear that the company is operating a "bait and switch" operation -- they bait you with a low multi-year deal, yet switch you to a less costly (for them) 1-year subscription; they are counting that most people would not even notice the expiration date on their magazine label.

John
New York, New York
U.S.A.

This report was posted on Ripoff Report on 06/18/2009 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Surplusmagscom/internet/Surplusmagscom-Provided-only-1-year-subscription-when-I-paid-for-2-years-Internet-462673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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