- Report: #939793
Report - Rebuttal - Arbitrate
Complaint Review: Swanky Outlet
Swanky OutletInternet United States of America
Swanky Outlet Swanky Linen Outlet IF YOU WANT DAMAGED GOODS OR SECONDS AT NEARLY FULL PRICE SHOP SWANKY Internet
*REBUTTAL Individual responds: Great Company
*REBUTTAL Owner of company: Swanky Outlet Strives for Excellent Customer Service and Hates to See Disgruntled Buyers post Bad Things About us To Be Hateful
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Swanky came up, and even though the price was only 25% off retail, I ordered a fitted sheet from them.
The sheet that came was wadded-up and stuffed into a plastic bag that was then taped shut. Inside I found a flawed sheet with a damage ticket from Bloomingdale's, writing it out of stock.
When I contacted Swanky, they told me that everything they sell comes without the original packaging. They forgot to throw away the damage ticket. They said the damage ticket only means that they don't have the original packaging.
Since I regularly shop at Bloomingdale's, I asked if they use damage tickets to indicate that an item is missing the packaging. They said, "absolutely not, the damage ticket means the item is damaged."
If you want damaged merchandise, shop swanky, which is anything but swanky!
They would not refund even part of the purchase price.
This report was posted on Ripoff Report on 09/11/2012 05:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Swanky-Outlet/internet/Swanky-Outlet-Swanky-Linen-Outlet-IF-YOU-WANT-DAMAGED-GOODS-OR-SECONDS-AT-NEARLY-FULL-PRIC-939793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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