• Report: #13087

Complaint Review: Sweepstakes Clearinghouse

  • Submitted: Fri, February 01, 2002
  • Updated: Wed, August 11, 2004

  • Reported By:Kansas City MO.
Sweepstakes Clearinghouse
P.O. Box 569600 Dallas, Texas U.S.A.

Sweepstakes Clearinghouse ripoff

*Consumer Suggestion: Possible solution/options

*UPDATE Employee: Response from Sweepstakes Clearinghouse ..is not related in any way to that company or any sweepstakes in Britain or Australia.

*UPDATE Employee: Response from Sweepstakes Clearinghouse ..is not related in any way to that company or any sweepstakes in Britain or Australia.

*UPDATE Employee: Response from Sweepstakes Clearinghouse ..is not related in any way to that company or any sweepstakes in Britain or Australia.

*UPDATE Employee: Response from Sweepstakes Clearinghouse ..is not related in any way to that company or any sweepstakes in Britain or Australia.

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Hello.I recieved a sweepstakes entry form from Sweepstakes Clearinghouse.I sent it to them through the mail.About a week after I sent the entry form,I recieved information about great deals on different products I could buy below wholesale price.I decided to put a stereo on layaway and make monthly payments on it.So I've been sending ten dollars a month since August of last year.

So far I've paid $81.00 on the stereo.On the fifteenth of January this year,I decided to get a gift for my girlfreind.I chose to get A necklace and earring set with Sweepstakes Clearinghouse.The brochure that has the picture and description of it says it's genuine diamonds.They say the pendant on the necklace has a 1 point diamond in it.

They say both of the earrings also have a 1 point diamond in them.I paid $23.00 for it.I recieved in the mail today.I looked at it and saw a $23.00 peice of junk.What they call a diamond was a small peice of round silver and shiney metal with small cuts in it like a diamond would have in it.The pendant on the necklace wasn't attached to the necklace.

When I tried to put the pendant on the chain,the small piece of metal fell off of it.

So all together between the stereo and necklace,I'm out $104.00.
I want to get all of my money back from them and stop making monthly payments to them.

THANK YOU. P.S.-Please tell me how I should get my money back.
Charles Graves
Kansas City MO

This report was posted on Ripoff Report on 02/01/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sweepstakes-Clearinghouse/Dallas-Texas-75356-9600/Sweepstakes-Clearinghouse-ripoff-13087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Possible solution/options

AUTHOR: Johnna - (U.S.A.)

My experience with Sweepstakes Clearinghouse has been good so far. I have ordered a stereo, received it and was satisfied. I ordered a computer once, decided it was taking me too long to pay it off so I called, asked for a refund, made a decision to change my order to luggage and jewelry, received the luggage and jewelry and a refund check for the extra money that I had left over. Was very satisfied and at this point convinced that they were legit.

I just paid off my order for for my hunter green kitchen table set with the hunter green rack and am waiting for it to be delivered to me.

So, overall, I believe that all one has to do is call, state your request and wait about a week or two for delivery or a refund. It is really quite simple. They made a believer out of me. Their customer service staff was very understanding, friendly and patient. That is what encouraged me to keep doing business with them. Thats all I got.
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#2 UPDATE Employee

Response from Sweepstakes Clearinghouse ..is not related in any way to that company or any sweepstakes in Britain or Australia.

AUTHOR: John - ()

We just reviewed the message posted by Charles Graves on February 1, 2002, regarding a stereo and jewelry set he purchased from us. First of all, we would like to state that Sweepstakes Clearinghouse has been in business for nearly 20 years. We literally have thousands of happy and repeat customers. We take our commitment to customer service very seriously. That having been said, we can easily resolve Mr. Graves concerns. First, in relation to Mr. Graves stereo purchase, we issued a full refund to Mr.Graves pursuant to his request on February 2, 2002. Accordingly, that account has been fully resolved.

Secondly, until now, we were unaware of Mr. Graves dissatisfaction with his jewelry set. Although it is obviously beyond our normal 30-day unconditional refund guarantee, we will immediately issue a full refund on this account as well. Mr. Graves should expect that refund check within 7 to 10 business days. If Mr. Graves has any additional concerns, he may contact us at 214-915-7100.

Thank you for providing us with the opportunity to respond to Mr. Graves concerns.

Sweepstakes Clearinghouse
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#3 UPDATE Employee

Response from Sweepstakes Clearinghouse ..is not related in any way to that company or any sweepstakes in Britain or Australia.

AUTHOR: John - ()

We just reviewed the message posted by Charles Graves on February 1, 2002, regarding a stereo and jewelry set he purchased from us. First of all, we would like to state that Sweepstakes Clearinghouse has been in business for nearly 20 years. We literally have thousands of happy and repeat customers. We take our commitment to customer service very seriously. That having been said, we can easily resolve Mr. Graves concerns. First, in relation to Mr. Graves stereo purchase, we issued a full refund to Mr.Graves pursuant to his request on February 2, 2002. Accordingly, that account has been fully resolved.

Secondly, until now, we were unaware of Mr. Graves dissatisfaction with his jewelry set. Although it is obviously beyond our normal 30-day unconditional refund guarantee, we will immediately issue a full refund on this account as well. Mr. Graves should expect that refund check within 7 to 10 business days. If Mr. Graves has any additional concerns, he may contact us at 214-915-7100.

Thank you for providing us with the opportunity to respond to Mr. Graves concerns.

Sweepstakes Clearinghouse
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#4 UPDATE Employee

Response from Sweepstakes Clearinghouse ..is not related in any way to that company or any sweepstakes in Britain or Australia.

AUTHOR: John - ()

We just reviewed the message posted by Charles Graves on February 1, 2002, regarding a stereo and jewelry set he purchased from us. First of all, we would like to state that Sweepstakes Clearinghouse has been in business for nearly 20 years. We literally have thousands of happy and repeat customers. We take our commitment to customer service very seriously. That having been said, we can easily resolve Mr. Graves concerns. First, in relation to Mr. Graves stereo purchase, we issued a full refund to Mr.Graves pursuant to his request on February 2, 2002. Accordingly, that account has been fully resolved.

Secondly, until now, we were unaware of Mr. Graves dissatisfaction with his jewelry set. Although it is obviously beyond our normal 30-day unconditional refund guarantee, we will immediately issue a full refund on this account as well. Mr. Graves should expect that refund check within 7 to 10 business days. If Mr. Graves has any additional concerns, he may contact us at 214-915-7100.

Thank you for providing us with the opportunity to respond to Mr. Graves concerns.

Sweepstakes Clearinghouse
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#5 UPDATE Employee

Response from Sweepstakes Clearinghouse ..is not related in any way to that company or any sweepstakes in Britain or Australia.

AUTHOR: John - ()

We just reviewed the message posted by Charles Graves on February 1, 2002, regarding a stereo and jewelry set he purchased from us. First of all, we would like to state that Sweepstakes Clearinghouse has been in business for nearly 20 years. We literally have thousands of happy and repeat customers. We take our commitment to customer service very seriously. That having been said, we can easily resolve Mr. Graves concerns. First, in relation to Mr. Graves stereo purchase, we issued a full refund to Mr.Graves pursuant to his request on February 2, 2002. Accordingly, that account has been fully resolved.

Secondly, until now, we were unaware of Mr. Graves dissatisfaction with his jewelry set. Although it is obviously beyond our normal 30-day unconditional refund guarantee, we will immediately issue a full refund on this account as well. Mr. Graves should expect that refund check within 7 to 10 business days. If Mr. Graves has any additional concerns, he may contact us at 214-915-7100.

Thank you for providing us with the opportunity to respond to Mr. Graves concerns.

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