- Report: #638126
Report - Rebuttal - Arbitrate
Complaint Review: SwipeAuctions.com
SwipeAuctions.com9980 South 200 West Suite 200, Internet United States of America
SwipeAuctions.com Swipe Bids Fraudulent Auction Site, Internet
*Consumer Comment: Response to "please read"...
*Consumer Comment: Real Issue: Who owns Swipeauctions?
*General Comment: please read.....
*Consumer Comment: That is a good suggestion kb948...
*Consumer Comment: Is swipeauctions legit? One way to reduce problem.
*Consumer Comment: More interesting info...
*Consumer Comment: I posted the screen shot already..
*REBUTTAL Owner of company: Jennifer at swipeauctions.com. Answer my questions please!
*Consumer Comment: Explain this...
*UPDATE Employee: SwipeAuctions
*Consumer Comment: Swipeauctions Questions/Answer them clearly
*UPDATE Employee: SwipeAuctions.com
*Consumer Comment: What do you expect from an ONLINE GAMBLING site..
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Add stating "300 Free Bids" on September 1'st, 2010 to which my wife responded by creating a 'user account'. You had to give credit card info supposedly for the express purpose of debiting an account if your bid was successuful. One bid was made with the express understanding that this bid would be from the "300 Free Bids" that I had signed up for. Instead a debit to her account for $159 to charge card was made as a result of that bid. Upon contacting them, she was told that was the 'membership fee' that was disclosed (09/01/2010 09/05/2010 Sale AW-SWIPE-BID.COM(Services and Merchandise) 24907630246905106046271 $159.00 )
No disclosure anywhere in the registration site discloses this fee (see http://www.swipeauctions.com/registration_pg1.php). After bidding she received an email with the following (Non Public information deleted) "Date/Time:01/09/10 03:47:16 Order ID: 642623 Should you ever have any problems whatsoever, please dont hesitate to contact our live technical support staff - available 5 days a week. We can be reached directly through our LiveChat links on SwipeBids.com or by Clicking Here. DONT FORGET TO PAY ATTENTION TO OUR DAILY BID PACK CONTEST! Everyday we will be giving away prizes for the players who win & buy the most bids. Top winners are eligible to win a Macbook, variety of Walmart Giftcards and many more bids. Click Here to learn more. Your credit card statement will read AW-swipebids.com- 18663893870 Should you ever have any problems whatsoever, please dont hesitate to contact our live technical support staff - available 5 days a week. We can be reached directly through our LiveChat links on SwipeBids.com or by Clicking Here. " Nowhere in the above was any mention again about a 'membership fee'. When she looked at her credit card statement she found out she was debited the amount above and proceeded to disput the charge first through her credit card company and then with the fradulent company SwipeAuctions.com . Upon calling the toll free # above, during the several minute wait, there's an announcement about this fraudulent fee being charged and she than waited for someone to answer after several minutes waiting. It appeares several others have now found out about this scam and undoubtably are also holding for a live person to address this rip off as well. She was than told that by bidding she signed up for the membership by SwipeAuctions.com- that is was the 'account setup fee'. After disputing it she was directed to their site and printed out the "mail-in refund request form". Now, it's a matter of praying for a refund, if were lucky.
This report was posted on Ripoff Report on 09/06/2010 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/SwipeAuctionscom/internet/SwipeAuctionscom-Swipe-Bids-Fraudulent-Auction-Site-Internet-638126. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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