• Report: #618288

Complaint Review: SwipeBids

  • Submitted: Mon, June 28, 2010
  • Updated: Tue, August 31, 2010

  • Reported By: Max — Wilmington Vermont U.S.A.
SwipeBids
Internet United States of America

SwipeBids Join - Bid - Win Big Scam - Please wait for a site operator to respond. You are now chatting with 'Kim' Kim: Thank you for visiting SwipeBids. We are here to help you win auctions, save money and have a great time. Internet

*UPDATE Employee: Swipebids

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Please wait for a site operator to respond.

You are now chatting with 'Kim'


Kim: Thank you for visiting SwipeBids. We are here to help you win auctions, save money and have a great time. Who am I speaking with?


you: Max Gomez


Kim: Hi, may I have your email address and zip code please?


you: xx@gmail.com


Kim: One moment please.


you: 05148, xx@gmail.com


Kim: Ok, how may I assist you?


you: I want to cancel and get full refund


Kim: Please wait while I check your order details in our system.


Kim: I

have successfully cancelled your Swipebids account as per your request. However, please note, this does not cancel or remove the charge of $150.00 for the Membership. You still have access to the original 300 bids credited to your account upon registration, along with the daily opportunity to become one of our LUCKY TOP PRIZE WINNERS.
Your Cancellation number is: 8687


Kim: Customer satisfaction is very important; therefore I can provide you the link to review the details that were stated on the checkout page as you confirmed your original purchase. Please CLICK HERE

for the full details. This checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by the banks.


you: I do not want any part of this and want full refund. There was never any notice of a 150.00 charge up front.


Kim: Customer satisfaction is our number one priority; this is why we offer each one of our customers a 30 day money back guarantee. We are so confident that you will win auctions with SwipeBids.com that if you dont win anything, we will

refund you the entire sign up fee! To confirm that you are eligible for a

complete refund, please CLICK HERE and

follow the 3 easy steps outlined to ensure you get this issue resolved.


you: It is very complicated and I do not have the time for it. I want the refund.


Kim: As I stated previously, our

checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by the banks to ensure the charges cannot be disputed. Please take the time to read and follow the easy steps provided in the link for our 30 day Money Back Guarantee to ensure you get the refund. Once again, to get to the link, CLICK HERE.


This report was posted on Ripoff Report on 06/28/2010 07:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/SwipeBids/internet/SwipeBids-Join-Bid-Win-Big-Scam-Please-wait-for-a-site-operator-to-respond-You-are-618288. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Swipebids

AUTHOR: SwipeBids - (USA)

Good Afternoon Max,

My name is Jennifer and I am the Head of Customer Service for Swipebids. Our site as recently made some changes and I would be more then happy to assist in your concern for a refund. Please contact me personally at jennifer@swipebids.com, please include your first/last name, user name, email linked to your account, brief description as well as the link connected to this post. I ensure I will provide you with a positive resolution to this matter.

Regards,

Jennifer

Head of Customer Service

Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php




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