- Report: #875041
Report - Rebuttal - Arbitrate
Complaint Review: Swiss Colony
Swiss ColonyInternet United States of America
Swiss Colony They did not credit my Debit Card on an order I had canceled, after I had been charged for the order (on my Debit card), and promised that my Debit Card would be credited the full cost of item (1 Mint, Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I called thye 1-800 number for Swiss Colony, and thjey confirmed that yes, there had been a delay due to the fact that they were waiting for a colder teperature to deliver, ot the Torte would melt. I waited another week, then called and decided to cancel the order. I was told that my debit card would be credited the $24.95. After several more weeks I called and asked about the Debit credit, and why my card had not beenm credited, the representative after some time of stuttering said that it takes 6 to 7 business days.
After the 6 to 7 business days, I called and aked why my card still was not credited. They told me that it had been on April 20th, and it takes a week for the credit to go through to the card. I waited the week,, still no credit on Debit card. I called and they said I had been credited $4. I told them hold on, I was told I would be credited $24.95 which is the cost of the Mint Torte.
She went to check and after Stuttering some said it only shows you a credit of $4 and your card was not charged. I told them I had checked . She said, where is the bank statement. I told her, it is a debit card !!! After more argument which got no where, I said fine, I would bwe reporting them for consumer fraud, and that they had lost my business!!!!
This report was posted on Ripoff Report on 04/27/2012 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Swiss-Colony/internet/Swiss-Colony-They-did-not-credit-my-Debit-Card-on-an-order-I-had-canceled-after-I-had-be-875041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.