- Report: #1050938
Report - Rebuttal - Arbitrate
Complaint Review: Sydney JDM Garage
Sydney JDM Garage124 Parramatta Rd. Croydon, Sydney, Select State/Province Australia
Sydney JDM Garage Faulty Diagnosis of problem 1st, Fault installation timing belt 2nd time resulting in $4000 engine damage Croydon, Sydney N.S.W.
*Author of original report: JDM Garage incompetence proved in Court
*UPDATE EX-employee responds: Sydney JDM Garage
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JDM Garage was paid to supply and fit a new timing belt kit on my Subaru Liberty wagon AWD in January 2013. As a result of incorrect installation, and the consequential damage incurred, my car exploded 4 months later. This resulted in the negine having to be taken out, all the valves replaced, $4000 worth of damage and 10 days to repair.
Upon calling them to rectify the problem I was told by Sal that he would not call the Subaru specialist mechanic where the car was. They called him and he refused to take any responsibility and hung up, saying contact the delaer, Cars by the Park. The second hand car dealer from whom I bought the car also hung up on me saying it was not my responsibility but the mechanics, even though I paid him to fix the timing belt.
Additionally, JDM Garage also proved themselves incompetent mechanics a second time. My car was taken to JDM Garage because of a problem when doing hard turns or u-turns in my Subaru Libert wagon AWD while still under the 3 month warranty from the 2d hand car dealer I bought it from, Cars by the Park. The mechanic and owner Sal did not correctly diagnose the problem as the viscous coupling in the transmission, hence did not fix it, and I later had to get it fixed by a subaru specialist.
Do NOT buy a second car nor get any work done from either of these two comapnies, Cars by the Park and Sydney JDM Garage.
This report was posted on Ripoff Report on 05/14/2013 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sydney-JDM-Garage/Croydon-Sydney-Select-StateProvince-2131/Sydney-JDM-Garage-Faulty-Diagnosis-of-problem-1st-Fault-installation-timing-belt-2nd-ti-1050938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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