- Report: #3983
Report - Rebuttal - Arbitrate
Complaint Review: Sylmark, Inc.
Sylmark, Inc.4929 Wilshire Blvd, Suite 570 Los Angeles, California U.S.A.
Abslide/Sylmark, Inc. Rip-off ...grateful for this web site *UPDATE ..a BBB member
*UPDATE EX-employee responds: BBB
*0: Good info at http://www.bbbsouthland.org/
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I check our account online regularly, and just a few days later a saw a charge from Abslide over $240.00! I called the 800 number listed on the bill (1.800.259.1679), and actually got to talk to someone, but they said computers were down and they couldn't access any info. Suggested I call back later in the day or tomorrow. I called back several times same day, always got to talk to someone, but always same answer.
After doing some web surfing & finding this site, I called once more (same day), this time to 1.800.796.4431. Again, spoke to a live person, got same "computers are down" answer. Decided I'd better start documenting things, so asked if I could please have the name & business address of person to whom I was speaking. The person (young man) was very polite, but said he'd been instructed to give only first name & phone ext., no address. When I asked why, he said because a lot of people on the phone get quite agitated, and threaten to come down and kill people!
Next step is California Better Business Bureau, there's a report elsewhere on this web site that gives the address. Good luck to all, I think we'll need it!
This report was posted on Ripoff Report on 12/05/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sylmark-Inc/Los-Angeles-California-90010/AbslideSylmark-Inc-Rip-off-grateful-for-this-web-site-UPDATE-a-BBB-member-3983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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