• Report: #793081

Complaint Review: Sylvania

  • Submitted: Fri, October 28, 2011
  • Updated: Sat, October 29, 2011

  • Reported By: Bill Rochester Hills, Michigan — Rochester Hills Michigan United States of America
Sylvania
of Torrance, California Torrance, California United States of America

Sylvania Buy their televisions they will break in a year and the company will not honor their products. You are left with junk Torrance, California

*Consumer Comment: There's a reason Sylvania, Westinghouse,

*Consumer Comment: Sylvania

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We bought a brand new Sylvania television.  It was in our second home and was not used very often at all.  5 days after the 1 year warranty the television would not stay on.  It kept shutting off.  We called the store we purchased it from and they indicated that were problems with that model and the complaints they heard were the very same thing that was happening with our television.  We called Sylvania and they just said there is nothing they can do.  I am thinking Panasonic maybe be the better purchase

This report was posted on Ripoff Report on 10/28/2011 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sylvania/Torrance-California-/Sylvania-Buy-their-televisions-they-will-break-in-a-year-and-the-company-will-not-honor-793081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

There's a reason Sylvania, Westinghouse,

AUTHOR: Ken - (USA)

Sanyo, Philips and some other off brands sell at a "bargain" price. It's not that the companies are just benevolent.Something in the sets isn't up to the same standards as sets selling for much more.

It's a trade-off, you need to be able to live with.Other sets can fail just out of warranty too, but the odds are much better they won't.

Consumer Reports lists expected failure rates on TV's (and other products).  Check them out.

Sorry your set failed, that's indeed frustrating and it's probably not worth putting any repairs into it.

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#2 Consumer Comment

Sylvania

AUTHOR: Diogenes - (USA)

Sylvania is no longer an actual company, but only a brand name put on electronics by a South Asian manufacturing company.  And, yes, Panasonic is known worldwide as a very reputable company with outstanding customer service.  Add to that their award winning line of plasmas, and you can't go wrong.
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