• Report: #85341

Complaint Review: Symantec Corporation

  • Submitted: Thu, March 25, 2004
  • Updated: Thu, March 25, 2004

  • Reported By:Seattle Washington
Symantec Corporation
20330 Stevens Creek Blvd. Cupertino, California U.S.A.
  • Phone: 408-517-8000
  • Web:
  • Category: Software

Symantec Corporation Deceptive Rebate Offer Cupertino California

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I purchased Norton SystemWorks 2004 after seeing two rebate offers on Buy.com. I purchased on 2/25/04, diligently complied with all terms of the rebate offers, mailed my documentation on 3/3/04, and on 3/24/04, received a notice from the company that they were denying my rebate offer because "invalid postmark date; missing purchase date." Well, the offer required a postmark by 3/25/04 -- surely they got it since their notice to me denying my rebate was received by me on 3/24/04. And as for purchase date, I sent a copy of the packing slip that came with the product, noting that it was shipped on 2/25/04. Obviously, the seller would not send it to me if I had not purchased it.

I think this is an attempt to make it impossible for consumers to actually obtain the advertised rebates.

Seattle, Washington

This report was posted on Ripoff Report on 03/25/2004 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Symantec-Corporation/Cupertino-California-95014/Symantec-Corporation-Deceptive-Rebate-Offer-Cupertino-California-85341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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