- Report: #94878
Complaint Review: Symantec Corporation
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| Symantec Corporation 20330 Stevens Creek Blvd.
Cupertino, California U.S.A. |
|
Symantec Corporation Rebate Scam...just business as usual at Symantec Cupertino California
*Author of original report: Guess If your big enough, you can screw with anyone
*Author of original report: partial satisfaction
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Both software packages came with cash rebate offers worth $50 and $30 respectively. My wife took great pains to jump through Symantec's hoops by enclosing all of the documentation requested AND she made copies of both of her submissions. To date Symantec has rejected both original and resubmissions, now claiming that the "time limit" has expired.
Symantec has an unsatisfactory rating with the BBB of Silicon Valley and I believe that this rating is well deserved. I have forwarded my own complaint to the BBB and to the Minnesota Attorney General.
It appears that this company has decided to extend its corporate middle finger towards its customer base, figuring that it is too big to be taken down. Bad company..bad..bad.bad!
Michael
Winona, Minnesota
U.S.A.
This report was posted on Ripoff Report on 06/14/2004 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Symantec-Corporation/Cupertino-California/Symantec-Corporation-Rebate-Scamjust-business-as-usual-at-Symantec-Cupertino-California-94878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Guess If your big enough, you can screw with anyone
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Saturday, December 04, 2004
On a related note, I just had to install a new hard disk into my computer due to a complete crash, and I lost most all of my programs. I was given satisfaction by over 8 software manufactures who provided me with access to replacements and the codes needed to activate them. Due to my experience with the rebates, I didn't even try Symantec. I now own system tools and a spam killer made by another company and I will sever my business relationship with Symantec when my virus scan license expires. I sincerely hope that others will follow my lead and cut Symantec down to size...they need it bad.
#2 Author of original report
partial satisfaction
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Monday, June 28, 2004
