- Report: #94878
Report - Rebuttal - Arbitrate
Complaint Review: Symantec Corporation
Symantec Corporation20330 Stevens Creek Blvd. Cupertino, California U.S.A.
Symantec Corporation Rebate Scam...just business as usual at Symantec Cupertino California
*Author of original report: Guess If your big enough, you can screw with anyone
*Author of original report: partial satisfaction
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Both software packages came with cash rebate offers worth $50 and $30 respectively. My wife took great pains to jump through Symantec's hoops by enclosing all of the documentation requested AND she made copies of both of her submissions. To date Symantec has rejected both original and resubmissions, now claiming that the "time limit" has expired.
Symantec has an unsatisfactory rating with the BBB of Silicon Valley and I believe that this rating is well deserved. I have forwarded my own complaint to the BBB and to the Minnesota Attorney General.
It appears that this company has decided to extend its corporate middle finger towards its customer base, figuring that it is too big to be taken down. Bad company..bad..bad.bad!
This report was posted on Ripoff Report on 06/14/2004 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Symantec-Corporation/Cupertino-California/Symantec-Corporation-Rebate-Scamjust-business-as-usual-at-Symantec-Cupertino-California-94878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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