- Report: #590207
Report - Rebuttal - Arbitrate
Complaint Review: Symantec Norton 360
Symantec Norton 360Internet United States of America
Symantec Norton 360 Unable to honor the rebate because the original UPC barcode for the Norton 360 Version 3.0 was not received Internet
Norton is at it again. I submitted a $45 rebate form complete with all required information. They declared that they were "unable to honor the rebate because the original UPC barcode for the Norton 360 Version 3.0 was not received".
Fortunately I did have copies of all the items submitted. What they fail to tell you is that if you receive such a communication you can resubmit your claim with originals or copies of the items submitted. Unless you call the rebate hotline you do not get this information.
Resubmissions can be made to:
Resubmissions Department PO Box 028516 Miami, FL 33102-8516.
As I do not have a great deal of trust in Symantec, I am making copies of my resubmission to them.
This report was posted on Ripoff Report on 04/06/2010 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Symantec-Norton-360/internet/Symantec-Norton-360-Unable-to-honor-the-rebate-because-the-original-UPC-barcode-for-the-N-590207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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