- Report: #95547
Report - Rebuttal - Arbitrate
Complaint Review: Symantec - Norton
Symantec - Norton20330 Stevens Creek Boulevard Cupertino, California U.S.A.
Symantec Norton AntiVirus Rebate Rip-off! Symantec claims I purchased the wrong product to ge the rebate even though the 12-digit product code on claim form, box, and sales slip match. Cupertino California
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The rebate form was generated when I purchased the product by the cash register at Staples, so I could not even have gotten the rebate form if I had not purchased the eligible product.
Symantec assumes that most buyers will not complete rebate forms, but then withholds rebate payments when buyers submit the forms using false excuses, such as claiming the wrong product was purchased.
Fairfax County, Virginia
This report was posted on Ripoff Report on 06/19/2004 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Symantec-Norton/Cupertino-California-95014/Symantec-Norton-AntiVirus-Rebate-Rip-off-Symantec-claims-I-purchased-the-wrong-product-to-95547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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