- Report: #79064
Report - Rebuttal - Arbitrate
Complaint Review: Symantec - Norton
Symantec - Norton555 International Way Eugene, Oregon U.S.A.
Symantec Norton Software ripoff Promised refund in writing, won't follow through, worst telephone service in history. Cupertino California
*Author of original report: Things Looking Much Better With Symantec... I'm Very Surprised and Impressed
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
After several days of trying, I finally spoke with a lady who identified herself as a Symantec employee. She promised a refund if I would send in my Office Max receipt along with the software. Symantec lost that package internally, and I'll never see my $90 again. Turns out the lady who promised the refund is actually a contractor for another company. Ridiculous.
Cutting to the chase...
I phone Office Max and spoke with their head software buyer who said she's received countless complaints about Symantec and their worthless service. My advice to her was to pull all of the Symantec products from the Office Max shelves, and she is seriously considering doing that.
Symantec truly sucks, and I gave them every opportunity to do the right thing. They just suck.
San Antonio, Texas
This report was posted on Ripoff Report on 02/03/2004 12:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Symantec-Norton/Eugene-Oregon/Symantec-Norton-Software-ripoff-Promised-refund-in-writing-wont-follow-through-worst-te-79064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.