• Report: #191998

Complaint Review: Symantec

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  • Submitted: Wed, May 17, 2006
  • Updated: Wed, May 17, 2006

  • Reported By:Concord California
Symantec
20330 Stevens Creek Boulevard Cupertino, California U.S.A.
  • Phone: 408-517 8000
  • Web:
  • Category: Software

Symantec - Norton AV REBATE Refusal and Software Ripoff Cupertino California

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I was ripped by the same $20 software rebate as several others and now my software suddenly expired to 0 days after only 2 months of the year subscription! Symantec refuses to reply to ANY contact.

After purchasing Symantec's Norton AV 2006 I submitted the rebate form and proper documents including the original UPC code and copy of my backup software (required). I did make a photocopy of all docs. Symantec sent this:

Unfortunately we could not honor your request due to the following reason(s):
$20 MIR NAV and TT or TC All required documents were not submitted

This is Bull! I submitted ALL required docs. What is this coded crap they are using. But it gets better. After resubmitting and complaining about their lousy excuse and refusal I find my online updates quit working recently because I have 0 days left on my subscription. And no one will reply to me from Symantec. So not only do I not have the $20 rebate, I am out the $39 or so I paid for it!

And did you know lots of entries remain in Windows registry after uninstalling a Symantec product? That's an unauthorized invasion and use of personal property. No wonder people pirate your software. It's not worth buying. You rip off legal users.

Symantec I am not done with you. BBB will be getting a complaint and I will send this rip to every place I can.

Never buy Symantec products! Support --- and other software companies.

Craig
Concord, California
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 05/17/2006 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Symantec/Cupertino-California-95014-2132/Symantec-Norton-AV-REBATE-Refusal-and-Software-Ripoff-Cupertino-California-191998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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