- Report: #177030
Report - Rebuttal - Arbitrate
Complaint Review: Symantec
Symantec20330 Stevens Creek Boulevard Cupertino, California U.S.A.
Symantec Norton Internet Security 2006 ripoff rebate not paid Cupertino California
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I filled out the form, enclosed a copy of my receipt, the UPC code from the box and a copy of the 2004 CD and the sticker with the product key on it.
In about 3 weeks I got a letter saying that I did not enclose proof of owning 2004. Again I sent a copy of the front of the CD, the sticker with the product key and a copy of the front of the 2004 User's Guide. This had to be mailed be to a "Re-submissions" address.
I have heard nothing since that time. They offered the rebate to entice you to buy the product and then don't honor it. That's a poor way to do business.
This report was posted on Ripoff Report on 02/19/2006 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Symantec/Cupertino-California-95014/Symantec-Norton-Internet-Security-2006-ripoff-rebate-not-paid-Cupertino-California-177030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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