Synapse Retail Ventures, Inc. offer through Books-A-Million charged me although I have confirmation numbers of cancellations Salt Lake City, Utah

Through my first purchase at Books-A-Million, newly opened in Davenport, Iowa, I was offered several free magazine trial subscriptions.  I did accept and did receive the magazines.  I wrote the "cancel by" dates in my planner.  

Synapse Retail Ventures sent me a postcard reminder to cancel or my credit card would be charged.  I was to call anytime before January 15, 2012.  I called on January 10 and received a cancellation confirmation number for each subscription.  The phone number is totally automated with no recourse to talk to a live person.

One month later, I caught their attempt to charge me when it was in-process and the paperwork is underway for me to sign to block their fraud. 

Searching online, I saw a reference to a connection between Time-Life and Synapse.  If this is true, the fraud has been going on for some time.  I had identity theft in 2007 with Time-Life (reported with my credit card and with the police), again with no recourse of being able to talk to a live person. 

I do not believe this to be a reflection on Books-A-Million as predatory reward schemes work their way into businesses that think they are doing customers a favor by offering freebies and rewards.  Clerks can be very insistent on having customers sign up for these offers.  Note to retailers:  your customers may stay away because of those so-called perks.