• Report: #1048717

Complaint Review: Synovate Technologies

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  • Submitted: Mon, May 06, 2013
  • Updated: Mon, May 06, 2013

  • Reported By: Hayward — California
Synovate Technologies
7522 Slater Ave #104 Huntington Beach, California USA

Synovate Technologies Theft, Cheating, Used parts, Cheap Parts, Huntington Beach California

*REBUTTAL Owner of company: Only disgruntled former employee in our history

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 These people Traet their employees like sh*t. They did some work on my house and left a huge mess not to mention that they didnt finish the job. I also had alot of items missing after they left and no one else was ever in my home. I cant prove they took anything because they disabled my camera system to work on it. I had another company come in after and they found nothing but problems and issues. He has shady business partners and is never around when you try and meet with him. I have talked to other clients and I'm not the only one that this has happend to. The owner of the company only cares about money not the quality of his work.


This report was posted on Ripoff Report on 05/06/2013 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Synovate-Technologies/Huntington-Beach-California/Synovate-Technologies-Theft-Cheating-Used-parts-Cheap-Parts-Huntington-Beach-Califor-1048717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Only disgruntled former employee in our history

AUTHOR: Synovate Technologies Inc. - ()

      The complaint listed above is filed by a former employee who was terminated for his poor work quality, insubordination of safety policies and lying on their application and/or resume. This employee has gone to great lengths to disturb the day to day operations of my business including but not limited to filing fraudulent claims with Cal-OSHA, CA Contractors License board, CA Dept of Consumer Affairs, fair housing and employement board and CA labor board. All claims have come out to be falsifed and we have passed every test/audit/review with no infraction fines or penalties. We have recently passed an IRS 3 year audit without penalty or infraction for fiscal years 2009-2011. We have recently passed a CA FTB 2 year sales tax audit for fiscal year 2011. We can only assume these two audits being introduced to us in the same period as each other represent this employee has gone to great lengths to discredit STI by a former disgruntled employee. 

 

   In the 5 year history of our company, we have employed just over 2 dozen people with only 3 layoffs and 2 terminations/firings. All but one employee I have personally associated with after their employment with STI and i retain good relationship standings with all but one. Judging by the errors in grammer, spelling, punctuation and disgruntled message in comparison to this employees previous claims, it can only be one person who has filed this claim. This claim is being posted on todays date only because we are entering a period that is close the litigation phase of their lawsuit claiming discrimination for termination. 

 

  In regards to this complaint being a customer complaining about work being of poor quality/craftmanship or theft of customer property is fraudulent. All employees are subject to background checks for criminal history including my self(founder and CEO) for CA department of consumer affairs and liability insurance purposes. We produce business based solely off of word of mouth direct referrals from previous happy customers. We have expanded from 400k in sales a year to just over 1$ mil in sales a year strictly upon this marketing practice. My business partner is a FINRA regulated executive who owns a multimillion dollar valuation and acquisistion firm. We have multiple numbers to be reached at including our pffice number, my cell, my partners cell, my project managers cell, my sales managers cell and our 1800 number for our alarm monitoring service staffed central station. We are very easy to get ahold of through numerous avenues including a real street address with staff from 8am - 5pm monday-friday. 

   We only dispatch employees to a customers property after we have signed or emailed documentation fromt eh custoemr requesting such work. I ask for proof of a police report of the theft and evidence of claimed shady work in picture and a Synovate quote or Contract referencing such work, or Monitoring agreement for this suppossed customer for proof that this is a customer and not the employee who I think it is. If the complaintant can produce any of these documents showing this is an actual customer and not a disgrunteled employee trying to retaliate for being terminated, I will remove my rebuttle and let the complaint stand. 

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