• Report: #1137392

Complaint Review: System Pavers, Inc.

  • Submitted: Tue, April 08, 2014
  • Updated: Wed, April 16, 2014

  • Reported By: Sales Pro — Orange County, CA California
System Pavers, Inc.
3750 S Susan St Santa Ana, California USA

System Pavers, Inc. Earn 80k-200k annually, commision only Santa Ana California

*UPDATE EX-employee responds: Slave Sales

*REBUTTAL Owner of company: Response from System Pavers

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I interviewed for an Outside Sales Position in Orange County and if you think you want to work for these folks, don't ask about their contract for compensation. They try to entice you to invest your time and vehicle expenses to run leads for them.

They will tell you you can make 7 to 10% commissions ... OK ... but you will have to sell at twice the retail price of any other competitor. However, to really make a sale without ripping off a few lame consumers who should know better ( and most do ) ... you will have to lower your pricing to be competitive and will end up making ( as HR reluctantly admitted ) a lower

commission of as little as 1% ( that's $100 for a $10,000 sale not including taxes, permits, etc. ). My point is that this is a disingenuous offering that leads to a burn and turn sales force. Any home improvent sales based on a net profit of the sale is desined to rip off the salesman and allows this company to make up whatever they feel like paying you. When you leave the company, you lose commissions from pending sales in the pipe. Don't work under this kind of contract. You can do better elsewhere and customers can save thousands using ot5her contractors who also use non-english speaking, minimum paid labor to get the same results. This company is arrogant.


This report was posted on Ripoff Report on 04/08/2014 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/System-Pavers-Inc/Santa-Ana-California-92704/System-Pavers-Inc-Earn-80k-200k-annually-commision-only-Santa-Ana-California-1137392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Slave Sales

AUTHOR: Buddha - ()

I worked as a "design consultant". Let it be known that I choose to leave and was asked not to several times after I had a "great month" according to management. I will be mirroring the privious review to let everyone know not to fall for their sales process.

They do say you can make 10% commission, what they don't explain is that you will be told by your Manager to sell the product for 1% or no commission. They constantly train you on their sales system, which you basically give the customers a very big retail # (which basically is your 10%) and around 20% higher than the competition. Then they expect you to lower you price to be competitive at the same time your giving away your commission, of course as a sales rep is unthinkable. I actually would not budge and I still made sales. When I refused to go below my 10% I wasn't doing my job and was expected to just give it away with no commission. I'm in sales and working on commission, why would I give something away for no commission? 

The answer is simple, System Pavers wants to get the job in the ground. (I can understand this) the problem is, to get the jobs in the ground as fast as they can. They try to tell the reps that, "your job is to get the pavers in the ground, even if you don't make a commission". Good way burn their most valuable resourse, The Sales Reps!!! The reps work on commission, in order for the reps to make money is to get 10% on every sale. The Average rep closes 7-8 deals a month. Sounds like it will work l, right? Wrong, the average rep is selling at around 2-3% commission. I'll put it in perspective for you, the top sales rep in the office generated over $100k for the company, closed 10 deals and only took home 2k... He did get a bonus of a couple hundred dollars in a gift card and a parking spot. 

Seeing that and closing a bunch of sales after I changed my sales strategy from their "used car" style to an honest one. Showed me that I can not be honest and sell their product, I was making promisses that could not be kept after I was told they could be. Just go read the reviews on the various social media sites, they are spot on. I'll leave all of you smart business people with this rational that my manager told me. "If you sell it at your 0% commission, the company doesn't make any money" Really??? So their profit margins are less than that?? Make sense out of that last quote.. That is why I left, I was not let go, I saw how twisted rhe system is.

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#2 REBUTTAL Owner of company

Response from System Pavers

AUTHOR: System Pavers - ()

For anyone reading this review, please do not take the word of a disgruntled applicant or an unsuccessful sales rep.  All sales related businesses have a commission structure for their sales force.  Our successful sales teams know the value of working for a company that provides quality products, great customer service and excellent value for our customers.  Our sales team appreciate our commission structure whereby earnings are dictated only by the work that is put in. If you are considering employment with System Pavers, please contact us directly and don’t miss a great opportunity by taking the word of an anonymous post.  

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