Systemax, Inc., - TigerDirect.com systemax owns this company Failure to cancel order as promised shipped anyway Miami, Florida

On Dec 6, 2009 I put in an order for a hdd enclosure and then with the demand that I give them part of my social security number to finalize order I did not want to complete order and asked them to cancel.  Called twice and both times was told it would cancel the order.   Today Dec 7, 2009 I checked again on web site in my account and says item shipped.   This seems to ignore me the customer and I am still trying to find a way to stop this order.  I have never in over 18 years on the internet have I ever not been able to cancel an order right after I put order in.  Put in also two emails to company asking that they cancel this order and ignored both and got no reply from tigerdirect.com and again this is just complete failure to listen to customer and just went on with order that I tried my best to cancel in a timely manner within five minutes of order, so there could be no excuse that no one knew that customer did not want to cancel.  This is only details I have up to this point and would be surprised if item is completed that I will have chance of returning for refund but we will give them a chance and see and if not then I can file another report to update.  They added another order to item so it looks like I ordered two of them but I did not and they canceled one of the two and I repeat I did not order two of these and the order number that was added was never in file when I tried to cancel this order.  I do not have any idea how the second item was put into my account after I had stopped being on web site and have no answer to how that could happen and will leave you to figure out, as I have no way of knowing.