• Report: #854789

Complaint Review: Systweak

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  • Submitted: Fri, March 16, 2012
  • Updated: Fri, March 16, 2012

  • Reported By: thesurfer — Other United States of America
Systweak
Internet United States of America

Systweak Advanced Disk Optimizer won't update Internet

*REBUTTAL Owner of company: Kindly submit your issue at http://support.systweak.com for assistance

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I have tried a number of times to get Systweak to answer my emails.  Advanced Disk Optimizer (ADO) will not update.  Further, when I installed it and paid for I never got a registration number.  I wrote a number of emails to them and after going through a number 'fixed steps' in their emails, they stopped responding.  I have had ok service from this company before but this time they don't bother.

The thing is that ADO has been working but there is no registration number in the field.  While it continues to work (I paid for a year) that time is running out and still no answers from Systweak.

This report was posted on Ripoff Report on 03/16/2012 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Systweak/internet/Systweak-Advanced-Disk-Optimizer-wont-update-Internet-854789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Kindly submit your issue at http://support.systweak.com for assistance

AUTHOR: Systweak Support Team - ()

Dear Customer

My apologies for the inconvenience caused to you.

It seems you did not receive our responses, kindly check your spam/junk mail folders.

Could you kindly submit your issues at http://support.systweak.com for assistance? We will provide you with the solution to your problems as soon as possible.

We look forward to assisting you.

Sincerely,
Systweak Software Team

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