- Report: #654291
Complaint Review: Systweak.inc
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| Systweak.inc
Internet United States of America |
|
Systweak.inc ADVANCED SYSTEM OPTIMIZER Product has caused my PC to crash and I have repeatedly attempted to contact support and have recieved no response... zero support, zero response. Internet
*Author of original report: CAUTION DO NOT
*UPDATE Employee: Contact us for assistance
*Consumer Comment: You Sir are Not Telling the Truth
*UPDATE Employee: products are tested
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Following use of the software my PC failed. I have repeatedly attempted contacting SUPPORT but have yet to recieve a response. I have recieved no communication at all... zero.
Recent huge discounted pricing of the product smacks of a ripoff / compaqny about to cut-and-run.
Product has caused a huge problem and support is zero.
This report was posted on Ripoff Report on 10/23/2010 12:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Systweakinc/internet/Systweakinc-ADVANCED-SYSTEM-OPTIMIZER-Product-has-caused-my-PC-to-crash-and-I-have-repeat-654291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
CAUTION DO NOT
AUTHOR: Buster - (United Arab Emirates)
SUBMITTED: Friday, April 27, 2012
Do not let them access your PC remotely, not under any circumstances.
Your data and details will be stolen.
#2 UPDATE Employee
Contact us for assistance
AUTHOR: Systweak Support Team - (India)
SUBMITTED: Thursday, April 26, 2012
On behalf of team at Systweak I would like to apologize for any inconvenience that has been caused to you.
Please reach us at http://support.systweak.com, we will access your PC remotely (with your permission) to diagnose your PC problems and fix them.
Sincerely,
Systweak
Support Team
#3 Consumer Comment
You Sir are Not Telling the Truth
AUTHOR: Susan - (U.S.A.)
SUBMITTED: Wednesday, February 15, 2012
I spoke to one of your "Microsoft Certified Technicians" and was told that running my "always on" anti-virus program was conflicting with ASO. After much argument regarding the fact that ASO is a "run on demand" program, I asked for a different "technician" and was told I was indeed correct--ASO is not the same kind of program, and will not conflict with an "always on" anti-virus program.
When I called, I asked for a "certified technician" and was transferred four times to different people. I hung up when the fourth person told me, "No, I'm not a certified technician, but I will transfer you to one."
BTW where are you located? On the phone I was told Florida, but various sites trace your location to India.
Your scam is almost over.
#4 UPDATE Employee
products are tested
AUTHOR: Systweak Support Team - (India)
SUBMITTED: Tuesday, November 29, 2011
Note that, all our products are thoroughly tested on all operating systems and with
different softwares.
There are several reasons for system crash; some of them are defective hardware, driver conflicts, corrupt/incompatible drivers, missing or corrupt Windows files.
We request you to please contact support at support@systweak.com with the exact problem you are facing.
We always treat our all customers on priority basis; we have a TAT of 24 hours and stand behind it to serve better.
Regards
Systweak Support Team
