• Report: #1173506

Complaint Review: Syzygy / Legacy Engineering

  • Submitted: Sun, August 31, 2014
  • Updated: Sun, August 31, 2014

  • Reported By: Stéphane Pancrazi — Marseille Other
Syzygy / Legacy Engineering
117 Duke Drive Carmel, New York USA

Syzygy / Legacy Engineering Syzygy / Legacy Engineering Group takes money but never delivers Carmel New York

*Author of original report: Arrangment found with Syzygy

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On july 12, 2014, I ordered on Syzygy company an USB Atari Joystick, for an amount of 37.74 USD (shipping included).

My order details are still on the website :

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Order ID: #562

Date Added: 12/07/2014

Payment Method: International and U.S. Orders - Credit/Debit Cards (Web Payment Software)

Shipping Method: First-Class Package International Service

Product Name Atari Styled USB Joystick classic2 $24.99 $24.99 Sub-Total: $24.99

First-Class Package International Service: $12.75

Total: $37.74

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Since then, I never received my order, despite many emails to the customer service. Since august 16, the customer service doesn't answer anymore.

My order is still pending, and my credit card has been charged since July.

 


This report was posted on Ripoff Report on 08/31/2014 05:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Syzygy-Legacy-Engineering/Carmel-New-York-10512-159-/Syzygy-Legacy-Engineering-Syzygy-Legacy-Engineering-Group-takes-money-but-never-deliv-1173506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Arrangment found with Syzygy

AUTHOR: Stéphane Pancrazi - ()

After several mails and a tense and lively discussion with Syzygy header, I finally got a refund. I had to show him the ripoff report to get a reaction from his side, but the most important is that I've finally got my money back.

I had to wait 3 months after my credit card was charged, but everything ended well.

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