- Report: #819619
Complaint Review: T-MOBILE
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| T-MOBILE
Internet United States of America |
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T-MOBILE PREPAID T-MOBILE WILL NOT LET YOU DISCONTINUE SERVICE Internet
*Consumer Comment: T-mobile also charged my Prepaid phone without authorization
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I noticed T-Mobile is Bankrupt, good reason to RIP OFF customers.
This report was posted on Ripoff Report on 01/08/2012 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-MOBILE/internet/T-MOBILE-PREPAID-T-MOBILE-WILL-NOT-LET-YOU-DISCONTINUE-SERVICE-Internet-819619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
T-mobile also charged my Prepaid phone without authorization
AUTHOR: Kc-fl - (U.S.A.)
SUBMITTED: Thursday, January 26, 2012
I called today and was transferred several times and finally I was transferrd to the prepaid billing department. I was told by the rep that they have a no refund policy and since my account has already been charged, there was nothing they could do. I threatened to dispute the charge with Discover since I didn't authorize it. No luck. Once I spoke to a supervisor, however, she agreed to refund the money and ensure the auto pay was cancelled for the future. I would suggest trying this route first. If no luck, dispute the charge with your credit card company.
