- Report: #1048901
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile 8889
T-Mobile 88895899 Eastex Fwy Ste 100 Beaumont, Texas USA
T-Mobile 8889 Unrespectful , Sassy , Judgemental , Racist Beaumont Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My daughter and I , went to the T-Mobile Store and bought an Iphone 5. They charged me $197.84 and a case for $37.88. On the website, the price for the Iphone 5 was $99 down payment for the 16GB .
At the same time, he gave me the receipt and he made me sign papers , but he did not give me the full copy of pages and he scratched the PHP Warranty-Premier Devices and all together the bill is $121.12 . Yesterday , i received a bill for $121.08 due by May 20, 2013. On May 6,2013 at 7:00 PM , i went to the same retail store , spoke with Bob and he started to talk loudly to me and humiliated me in front of the customers.
When I explained to Bob what happened , he went to the back of the office and retrieved the original full copy of the papers. When I asked him , how would he feel if someone didn't give you all the information that you signed for , he told me Nathan should've gave me the full copy . He explained the bill is different than the copy that was scratched.
I asked him if he was the manager , and he said no , im just Bob , and everyone was laughing. I asked him who was the manager and he said that one girl was the manager and another man also is the manager. So , it's like no one is in charge.
I called 1-800-937-8997 and spoke to a representative and she stated she would write all this and she gave me this address to file my complaint : T-Mobile Wireless P.O Box 37380 Albuquerque , New Mexico 87176 knowing that this is a new service with 5 lines , family plan , unlimited and will not going to be continued. This area , T-Mobile should have better customer service .
I ordered the Galaxy S4 and they gave me 3 different dates to come to the store and get the phone. I came back all 3 dates , and the phone was still not available . The same Bob told me that it would be availabe on the 15th of May 2013.
This report was posted on Ripoff Report on 05/06/2013 07:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile-8889/Beaumont-Texas-77706/T-Mobile-8889-Unrespectful-Sassy-Judgemental-Racist-Beaumont-Texas-1048901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.