- Report: #1032112
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile (Cellular Company)
T-Mobile (Cellular Company)P.O.Box 790047 St.Louis, Missouri U.S.A.
T-Mobile (Cellular Company) Lying Thieves! St.Louis Missouri
*Consumer Comment: Mike from Colorado
*Consumer Comment: Please educate yourself!
*UPDATE Employee: Come Off It
*UPDATE Employee: This is one of the most difficult and stressful policies we as employees have to deal with.
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I asked to talk to the supervisor and he refused to do anything about it except give me a $30 credit on my bill..I told him that since the customer service agent whom I talked to didnt explain this to me that I should get back at least 75% of what I was charged but he said no.
He told me that he sees in the computer that I was told that, and I told him that anyone can write whatever they want in the computer, it doesnt mean that they told the truth. He went on to tell me that they are trained to tell the customers that and I said that he didn't.
The supervisor didn't care, I have been a loyal customer with them for over a year and paid my bill in full! I couldn't believe that they would do this!
This report was posted on Ripoff Report on 06/08/2003 08:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile-Cellular-Company/StLouis-Missouri-63179-0047/T-Mobile-Cellular-Company-Lying-Thieves-StLouis-Missouri-1032112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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