• Report: #70568

Complaint Review: T- Mobile Cellular Telephone

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  • Submitted: Thu, October 30, 2003
  • Updated: Thu, October 30, 2003

  • Reported By:poplarville Mississippi
T- Mobile Cellular Telephone
P.O. Box 742596 Cincinnati, Ohio U.S.A.

T- Mobile Cellular Telephone ripoff freudulant sale and billing after clearing bill sent to credit report Cincinnati Ohio

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I bought my phone and service at a Sam's Club at T-Mobile booth, and was given a two week trial "at no charge" I would be getting a full refund if the service did not work for me. I made the salesman repeat this several times.

The total phone and service $187 (approx). The phone would not work anywhere in my hometown. I returned this phone (previously used by the salesman) and was again assured of full refund.

I did not receive my "full refund" but chose not to take it any further when T-Mobile and Sam's took no responsiblity for the salesman's actions. I did get $144 (approx) returned after months of waiting.

I was glad to be through with this company. I was shocked to receive a $68 bill from T-Mobile a couple of months later.

I called discussed the aggravation I had been through with a T Mobile representative. She talked to someone higher who told her to make it a zero balance.

A month later, I receive a bill from A Credit Reporting Agency saying T Mobile had said I owed them $68!!

Since then, I have talked to 3 representatives at T Mobile who agree they are at fault and apologize but there is nothing I can do to get my name off from the credit report. I have been told to take action by sending a dispute letter to customer relations and to the credit reporting agency.

I've asked them to listen to their so called taped conversations and listen to the lady who told me I have a $0 balance.

Debbie
poplarville, Mississippi
U.S.A.

This report was posted on Ripoff Report on 10/30/2003 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile-Cellular-Telephone/Cincinnati-Ohio-45274-2596/T-Mobile-Cellular-Telephone-ripoff-freudulant-sale-and-billing-after-clearing-bill-sent-t-70568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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