• Report: #757728

Complaint Review: T- Mobile Rebate Center

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  • Submitted: Thu, July 28, 2011
  • Updated: Thu, July 28, 2011

  • Reported By: M.Brown — Venice Florida United States of America
T- Mobile Rebate Center
PO Box 740057 El Paso, Texas United States of America

T- Mobile Rebate Center Tmobile YOU WON'T GET A REFUND FROM T-MOBILE...But you will be put on hold forever. El Paso, Texas

*Consumer Comment: 1800TMOBILE

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I have been trying to collect rebates owed me from two phone purchases since May 2011.
Should have recieved 50.00 each but as of yet nothing.  I recieved a letter stating that the phone I have been using was not in their system, so I called them on that phone.  After contacting the Call Center I was told they would send the rebate checks, that was in June. No checks.  So I called again the end of July and was told my phones were not eligable because of a late payment......Oh come on, if you are going to scam people come up with a better excuse than that.  I asked to speak to a supervisor and after 15min on hold gave up.  You can keep your $100.  You have lost a customer for life and remember T-Mobile, a unhappy customer says more about your company than 100 happy ones.  "T-Mobile?  Let me tell you about T-Mobile."

This report was posted on Ripoff Report on 07/28/2011 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile-Rebate-Center/El-Paso-Texas-88574/T-Mobile-Rebate-Center-Tmobile-YOU-WONT-GET-A-REFUND-FROM-T-MOBILEBut-you-will-be-put-757728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

1800TMOBILE

AUTHOR: smackdown - (USA)

thats the number to use to avoid those long hold times.

Call it alot, during business hours, from non tmobile phones.

They will learn to respect you.
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