- Report: #1046533
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile USA
T-Mobile USA12920 SE 38th St Bellevue, Washington United States of America
T-Mobile USA Charging for a Phone I DON'T HAVE Bellevue, Washington
*Consumer Comment: T-MOBILE MISBEHAVIOUR
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He also charged my son for 2 iPhones. The next day my son went back and demanded they refund his over-payment. They did, but they didn't fix the account. I'm now paying for 2 iPhones, insuring 2 iPhones, and my plan has been altered.
I went to my local store to upgrade my phone only to find out that I'm blocked from being upgraded because that sales associate in California didn't fix his mistake. This store called that store and they refused to fix it, this store called customer service, and they refused to fix it. So, I'm stuck with the charges until they can get this resolved. It doesn't appear they are trying to do so, however.
My next move will be to file a formal consumer complaint against T-Mobile to the WA State Attorney General for resolution. This company is getting worse by the year.
This report was posted on Ripoff Report on 04/26/2013 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile-USA/Bellevue-Washington-98006/T-Mobile-USA-Charging-for-a-Phone-I-DONT-HAVE-Bellevue-Washington-1046533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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