- Report: #951492
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile wireless
T-Mobile wirelessInternet United States of America
T-Mobile wireless T-mobile are a ripoff company, Internet
I purchased an unlocked I phone from EBay, and I called them to activate, they had me agree to a contract for two years, which should expire Feb 2013.my Data never worked, I called many times and they had me change many setting on the phone, but I never could get the internet on the phone, I complained and I asked them to cancel my contract without penalty, because they deceived me and they lied they never agreed to cancel and they kept charging me for the plan.
last month I called again, they transferred me to the retention department, I asked them to cancel the contract, they told me they are sorry I could not get connected to the internet , they said the reason I could not get connected because I dont have unlimited data as promised, I have only 200 MG and it is very slow for the I phone, they said they will give me 2 GB and they are sure I will never have that problem of connection anymore, and the internet connection will be easy, and they had me agree to another 2 years contract, I still cannot connect to the internet , I complained again they said nothing they can do except selling me a phone or change my plan to calls and text only no data.
I got the plan on the first place because I wanted data. They also refused to cancel the contract without penalty, they tricked twice by promising data on the phone and they did not deliver. Until todays date I cant get data and they are not taking any responsibility for their mistakes and lies. I still pay for something I don't and can't get.
This report was posted on Ripoff Report on 10/05/2012 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile-wireless/internet/T-Mobile-wireless-T-mobile-are-a-ripoff-company-Internet-951492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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