- Report: #761547
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-Mobile12920 South East 38th Street Bellevue, Washington United States of America
T-Mobile Convinced me to purchase the Asurion Insurance then denied claim Bellevue, Washington
*General Comment: That's the problem
*UPDATE Employee: The real deal
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For me to have equal value I need to go out now and spend $60.00 to purchase a 16GB Micro card that otherwise comes with the Samsung Galaxy 4G phone for free. My advice to anyone reading this is to stay away from T-Mobile and Asurion Insurance, when you have an issue it will NOT get resolved. When I mentioned to the T-Mobile cancellation department that I was going to cancel my 2 accounts recently opened plus the other 2 accounts I had for 15 years they said sure they would cancel them right away. What a company, bate and switch then lose 4 accounts over a $60 memory card that should have come with the phone to begin with!
This report was posted on Ripoff Report on 08/05/2011 04:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/Bellevue-Washington-98006/T-Mobile-Convinced-me-to-purchase-the-Asurion-Insurance-then-denied-claim-Bellevue-Washi-761547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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