Report: #1012805

Complaint Review: T-Mobile - Bellevue Washington

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Submitted: Tue, February 12, 2013
Updated: Tue, February 12, 2013
Reported By: dkim76 — centreville Virginia United States of America

Author Not Confirmed

Why?

T-Mobile 12920 SE 38th St. Bellevue, Washington United States of America

Phone: 1-425-378-4000
Web: http://prepaid-phones.t-mobile.com/...
Category: Cellular Phone Companies

T-Mobile False Advertisement Bellevue, Washington

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I ordered a pre-paid monthly 4G Samsung Galaxy S2 on the 4th of January 2013 with a offer of free $50 refill card.When I received the package I couldn't find the activation kit nor the gift card.

I called them several times and spoke with several people and they have denied that such offer ever existed. Anyone want to start a class action lawsuit against T-Mobile for falsely advertising free refill card in hopes to selling their product? This is the second time in which I bought a Samsung Galaxy S2 that didn't have an activation booklet. T-Mobile has the worst customer service that I have encountered in my lifetime.

Report Attachments:

This report was posted on Ripoff Report on 02/12/2013 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/bellevue-washington-98006/t-mobile-false-advertisement-bellevue-washington-1012805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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