- Report: #270065
Report - Rebuttal - Arbitrate
Complaint Review: T Mobile
T MobileBellevue, Washington U.S.A.
T Mobile Cancelation Fees Ripoff Bellevue Washington
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Why is it that I have to pay $200 to cancel a service that I can not use in anouther country? The phone I bought from them broke after 3 months and because I opt-out of paying for the insurance I could not get a new one!
So instead I bought an unlocked phone from Hong Kong, China. It's better than any phone they offer here (Nokia E65 $250 USD). Now I am moving to India for work. I can't use my phone there, but they won't give me a break on the fee. I have been a customer for 1 year.
The problem is now all companies MAKE you sign a min of 2 years for the service. They say it pays for the cost of the phone (a load of crap). They dont even give you the option to waive the contract by paying CASH for the handset up front!
Also why is it that NO, I want to say this again ....NO.... other country makes you sign SERVICE CONTRACTS!!! When over here we have to resign a 2 year contract every 2 years to keep service! IT IS STUPID! THE CELL PHONE COMPANIES ARE BEING RUN LIKE DICTATORSHIPS! We have no choice! We have to sign long lengthy contracts to get a phone that very few lawyers can even take a case against if someone wanted to sue!
Now people say you have the option to get a pre paid phone. Again bad phones and very expensive rates! Also with pre paid you don't have the option to call Canada or international numbers. That is a hugh part of my business.
Something to think about: I pay $2 or more dollars a min to call my family back in India. My family pays equal to USD .17 CENTS a min to call me. Why such a difference when cell phones are more expensive and harder to own in other countries.
I think we as consumers should have a choice. While not all of us own cell phone companies or airlines we should have rights to service. We are in a country based on freedom. We are free to choose but we are slaves to big corporations.
I don't want to make a big fuss about the $200. I can pay that amount and i will have to. This is more about OUR rights. We are being trapped, and it's not only with cell phones. Airlines are becoming the same way, if your flight is grounded you may one day not have the choice to get off it (happed recently). I have a phone for London, New Dehli, and Vancouver BC along with my US phone. The only issue I have is with the US carrier.
newport beach, California
This report was posted on Ripoff Report on 08/24/2007 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/Bellevue-Washington/T-Mobile-Cancelation-Fees-Ripoff-Bellevue-Washington-270065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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