- Report: #1075212
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-MobilePO Box 742596 Cincinnati, Ohio USA
T-Mobile Repeated billing on closed account of deceased person after T-Mobile acknowledged account closed Cincinnati Ohio
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My sister died April 3, 2013 and I called T-Mobile to close her cellular account.
They sent me an acknowledgement letter with a final bill that I paid.
Their records show my final payment of $73.90
Then they sent additional bills for $10.98 in Jue and $25.98 in August.
I called them and asked them to cancel the two extra bills, which they refused
THis is TERRIBLE customer service for e deceased person!!
This report was posted on Ripoff Report on 08/12/2013 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/Cincinnati-Ohio-45274/T-Mobile-Repeated-billing-on-closed-account-of-deceased-person-after-T-Mobile-acknowledge-1075212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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