- Report: #213156
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-MobileCitadel Mall (Phones Plus) Colorado Springs, Colorado U.S.A.
T-Mobile ripoff Colorado Springs Colorado
*UPDATE Employee: Blame the right people
*UPDATE EX-employee responds: You are barking up the wrong tree
*Consumer Comment: Similar Problem same people
*Consumer Suggestion: T-Mobile
*Consumer Suggestion: Mad at T-Mobile????
*Consumer Suggestion: File a Complaint
When I received my bill it was almost $300! I called the customer service and asked about the charges and was told that all the updates were charged as individual text messages. I let them know that I was told that all of the updates were supposed to be included in the monthly charge.
I was then told that for an additional $10 a month I could get unlimited text messages. I was furious because I was initially told that this was all included and now they wanted me to add more services that were supposed to be included. It is am total scam. Now they are in the process of taking me to collections and ruining my credit in the process.
This is the worst service ever and I would tell everyone to beware. This company is the of the most deceptive out there. My $49.99 monthly bill turned into $300 within a month and they are liars!
Colorado Springs, Colorado
This report was posted on Ripoff Report on 09/28/2006 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/Colorado-Springs-Colorado-80909/T-Mobile-ripoff-Colorado-Springs-Colorado-213156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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