- Report: #1055546
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-Mobile Purchased My Touch 4g phone which is virtually unusable; paid for insurance, but replaced with more flawed phones Lombard Illinois
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Have T-Mobile family plan. One phone in plan is MyTouch 4g for which we've paid monthly insurance for 18 months. Reported bizarre MyTouch problems after first month: it freezes repeatedly; had diminutive battery life; types by itself; drops calls; rarely allows internet access; has constant screen flickering and turning off; and auto-update deletes phone data! When trying to text on touch screen everything you touch disappears; each text message must be retyped several times in an attempt to send it. Text messages are received sometimes hours late. T-Mobile REFUSED TO REPLACE THE PHONE with a working phone, despite our insurance; each phone was REPLACED WITH ANOTHER UNUSABLE MY TOUCH; was even charged 90.00 on my April bill despite being told the phone had been insured and replacement would be free! I have spoken to T-Mobile repeatedly and refused a refund of the 90.00; refused a working (NON MyTouch phone); and refused the option to cancel this line without the 225.00 contract termination fee!
This report was posted on Ripoff Report on 06/01/2013 09:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/Lombard-Illinois-60148/T-Mobile-Purchased-My-Touch-4g-phone-which-is-virtually-unusable-paid-for-insurance-bu-1055546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.