- Report: #859703
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-MobilePO Box 51843, Los Angeles, CA Internet United States of America
T-Mobile Added minutes to the total. Los Angeles, Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
We approached them via the Internet, the customer service line, the retail store and where possible spoke with the manager or supervisor.
In EVERY case, we were told, the bill is correct and we couldn't even get them to total by hand.
This month, the same thing happened.
We believe that it's because we're at the end of our contract. We've had T-Mobile since 2003. If we change the minutes, then it extends the contract by ANOTHER 2 years, a mistake we made just before the contract expired two years ago.
What we've done:
We are only paying the contracted amount and if they cancel the phone, they cancel. We've written a letter that was submitted with the payment (check).
We're DONE. We've gone out of our way to make this right.
This report was posted on Ripoff Report on 03/26/2012 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/internet/T-Mobile-Added-minutes-to-the-total-Los-Angeles-Internet-859703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.