• Report: #941468

Complaint Review: T-Mobile

  • Submitted: Fri, September 14, 2012
  • Updated: Fri, September 14, 2012

  • Reported By: lwys — Illinois United States of America
Internet United States of America

T-Mobile T-Mobile Scam Internet

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I have 2 phone lines as family plan with T-mobile.  Last year November, I upgraded one line to a smart phone with data plan. I had been told that one line's contract will be ended by November 2013, and the other line's contract will be ended by October 2012.   Almost a  year later, I called T-mobile about my contract status, and been informed that T-mobile had upgraded my two lines  at the same time when I upgraded last year November.  This is completely a scam!  How can T-mobile upgraded the other line without my knowledge and permission!   Used to be I was able to see the contract status when I log into my T-mobile account, but now the contract status is no longer viewable in the account.  Whoever wanted to cancel the contract with T-mobile, and will need to pay for the early termination fees as 200 dollars per line; now what about T-mobile early upgrade our plan without permission or knowledge, should we charge them the early unauthorized account renewal fees?

This report was posted on Ripoff Report on 09/14/2012 08:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/internet/T-Mobile-T-Mobile-Scam-Internet-941468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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