• Report: #774644

Complaint Review: T-Mobile

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  • Submitted: Thu, September 08, 2011
  • Updated: Thu, September 08, 2011

  • Reported By: Lynn — Plymouth Minnesota U.S.A.
T-Mobile
Internet United States of America

T-Mobile T-Mobile's blacklist Internet

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I was having on going issues with my home phone service from T-Mobile.  After the 3rd call to customer service I noticed wait times went to 2 hours.

Someone from T-Mobile finally admitted that numbers are tagged to go into long wait times even if there are no others on hold.  I have 5 lines with T-Mobile and all are under contract.  I asked since they are refusing to service my line if I could just cancel that one line with no penalty and they said no.

I have learned if I block my call and enter another phone number in the automated service I can talk to someone, but this is total crap.

This report was posted on Ripoff Report on 09/08/2011 10:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/internet/T-Mobile-T-Mobiles-blacklist-Internet-774644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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