• Report: #982647

Complaint Review: T-Mobile

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  • Submitted: Sat, December 15, 2012
  • Updated: Sat, December 15, 2012

  • Reported By: Sandeep Puri — San Jose California United States of America
T-Mobile
Internet United States of America

T-Mobile T-mobile extended contract on two existing month to month phone lines against verbal agreement , Internet

*Consumer Comment: Verbal contracts almost NEVER...

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I had two phone lines with t-mobile wireless on month to month contracts. In the course of adding a third line under contract, I had explictly asked the salesman to make sure that the third line would not change the contracts for the existing phones.

a year and half  of service later, I decided to terminate the two monthly contracts and move to another company. T-mobile is now charging me 200 + 200 early termination fees stating breach of contract.

When I called, I was told, as part of the addition of the third line, the plan was changed which included a contract. I mentioned my interaction with the store based employee who had explictly told me there would be no changes to the previous phones in the account. They said, you signed a contrct and should have read the fine print. Does a verbal contract not hold any promise anymore?

what should I do.

This report was posted on Ripoff Report on 12/15/2012 05:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/internet/T-Mobile-T-mobile-extended-contract-on-two-existing-month-to-month-phone-lines-against-ve-982647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Verbal contracts almost NEVER...

AUTHOR: Ken - (USA)

"They said, you signed a contrct and should have read the fine print. Does a verbal contract not hold any promise anymore? what should I do."

...alter the terms of a WRITTEN contract, expressly to avoid situations like yours.

Verbal contracts are said to be worth the paper they're written on.

Use caution in the future and read the contract before signing.
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