- Report: #284248
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-Mobilet-mobile.com Internet U.S.A.
T-Mobile, T-mobile.com, T-mobile Wireless Internet Service Cost Me Over $350 for Crappy Service Purchased Online Internet
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If the internet service was not so terribly bad I would not have opted to terminate my service. I could not afford to go another day without internet service. T-mobile customer service did not help me with my service issue and I often had to leave home to use the internet somewhere else. I had no choice but to cancel my service and pay the $200 + $150 I already paid for the wireless card.
The internet wireless card that I paid $150 for will also pick up WI-FI internet. After connecting my new cable internet in my home, I purchased a wireless router. I connected the wireless router to the modem and plugged in my $150 wireless card to my computer. The internet worked fine for about 4 days, until T-Mobile disconnected it. Because the wireless card has a SIM card, T-Mobile turned it off making the wireless card worthless. I can no longer use my $150 wireless card even with a wireless router. Thanks T-Mobile, you cost me over $600 in 4 months for internet service!
Moreno Valley, California
This report was posted on Ripoff Report on 11/11/2007 05:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/internet/T-Mobile-T-mobilecom-T-mobile-Wireless-Internet-Service-Cost-Me-Over-350-for-Crappy-Se-284248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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