- Report: #105506
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-Mobilewww.tmobile.com Internet U.S.A.
T-Mobile Will not reimburse me for their lack of emergency service networking National Internet
*UPDATE Employee: 911 Not Available?
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T-Mobile says they will not replace my phone. I am upset because if I would have gotten through to 911 the police would have come right away and I would still have my phone. And they most likely would have caught the criminal. I have spent much time on the phone with T-Mobile explaining why I am upset and no one seems to understand. What if I was shot or stabbed durring this robbery. I would have lied there bleeding, dying, trying to call 911 but not getting through. What about the future. What if this happens again and someone else can't get through.
In the end I was victimized twice. Once for being robbed, and once for having to pay for T-Mobile's lack of service/coverage. If you own a phone (land line or mobile) you pay for emergency service every month. It should work all of the time.
This report was posted on Ripoff Report on 08/26/2004 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/internet/T-Mobile-Will-not-reimburse-me-for-their-lack-of-emergency-service-networking-National-Int-105506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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