- Report: #780925
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-MobileInternet United States of America
T-Mobile none T-Mobile Tech SUPPORT is LOUSY!! Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
BUT their tech support is terrible.
Other than recommending turning off the hand set or taking out the battery for a frozen trackball, they quickly move on to say that I needed to purchase insurance and/or a NEW PHONE.
The calls sound far away, like they are out-sourced overseas, with often a person with a heavy accent or who barely understands English doesn't help.
Granted, if I had the phone a long time or I had damaged the phone I would have BUT this phone is a new phone!
VERY dissapointed with T-Mobile. Wake-up!! Hire REAL Tech support T-Mobile !!
This report was posted on Ripoff Report on 09/24/2011 06:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/internet/T-Mobile-none-T-Mobile-Tech-SUPPORT-is-LOUSY-Internet-780925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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