- Report: #369677
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-Mobilewww.tmobile.com Nationwide U.S.A.
T-Mobile Disgraceful payment plans to a loyal customer Nationwide
I fell upon some hard times and haven't been able to pay my bill (which I know happens to everyone). The bill is $700.00 (all thanks to a few spiteful people). I called them up (I have 3 phones on the plan and it''s going to be about $700.00 extra to have them suspended.
I liked T-Mobile! I have had no complaints about them in the past. My problem now is the "payment plan" they offered to me. They will split the bill into 3 payments. The first being $10.00 The other 2 being $345.00 all due WITHIN ONE MONTH!!!??? I told them that if I could do that I could just pay it all off at one time.
I can not afford that method and I told them that a payment plan to me would be like $200.00 a month and as soon as the balance was paid I can receive my t-mobile service again ( I even stated that I would take another 2 year contract)
The rep (who was talking to me slowly and in a degrading manner, as if I were a stupid child) said that since I made plans in the past with them this was all they can offer. This has completely turned me off of T-Mobile (I personally think they want their $1,400.00)
Their has to be another way! I only want to pay the bill without it reflecting negatively on my credit. If anyone can help me with this I would appreciate it!
This report was posted on Ripoff Report on 09/04/2008 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/nationwide/T-Mobile-Disgraceful-payment-plans-to-a-loyal-customer-Nationwide-369677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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