• Report: #1153039

Complaint Review: T Mobile

  • Submitted: Sun, June 08, 2014
  • Updated: Sun, June 08, 2014

  • Reported By: Steamed1 — Scottsdale Arizona
T Mobile
Nationwide USA


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About 4 years ago I needed to change my cell phone number due to going through a divorce.  When I approached my sales man Justin from TMobile in Scottsdale, AZ he informed me that all I needed to do was open a new account for 48 hours just to issue this new number and then they would cancel it for me. The reason to do this was so I could separate my account from my ex husbands. Well 48 hours later i approach Justin and then I got the run around. Now I ended to call this number, then this number etc.... Finally when I got a hold of someone in corporate, he promised me he would take care of this so I didn't have 2 Open contracts with them. This phone tag and empty promise making went on for a couple of months until I could no longer reach corporate. Now I have a collections agency contacting me 4 years later for over $600.  It is the worst company I've ever worked with and I urge anyone who wants to use TMobile to "run, don't walk," 

This report was posted on Ripoff Report on 06/08/2014 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/nationwide/T-Mobile-FRAUDULENT-SALES-PEOPLE-DONT-SIGN-CONTRACT-Scottsdale-Nationwide-1153039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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