- Report: #155271
Report - Rebuttal - Arbitrate
Complaint Review: T - Mobile
T - Mobiletmobilerebates.com Nationwide U.S.A.
T - Mobile ripoff bait and switch T Mobile rebates Nationwide
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To Whom It May Concern:
I had bought Motorola V 330 /T mobile - 300 any time minutes-$29.99 per month plan on 7/1/05 from comparewirelessphones.com
According to your website for 98122 zip codes, I bought this combination because T-Mobile $50 mail in rebate with $50 customer royalty, then the phone is free.
When placed order, the combination that I have chosen were clearly shown on website and invoice print out of the $50 T mobile rebate and $50.00 customer Royalty. ( I have proof in writing)
But after I had received the phone with rebate forms, the term on the rebate form states $50 T - mobile rebate is for T-mobile rate plan of at least $39.95 per month, which had not been mentioned anywhere on the website.
I mailed in rebate to T Mobile Rebate center, Young America with Tracking ID of 596607773 along with all the explanation. The answer is NO REBATE! ; According to T-mobile guideline for rebate.
8/26/2005 - Call T-Mobile customer care answer is still NO.
I felt I had been lied to, bait and switch and tricked in to make this purchase. For $39.95 rate plan I would preferred cingular with free Razor phone combination. That would be my first choice. T-mobile and compare wireless had tricked consumer into purchasing their product and services unfairly.
I want to be compensate for what I had promised ($50 rebate). If you choose to deny my claim please do so in writing and then I can properly file formal complains with attorney general office, FCC, Consumer Affair and all the consumer beware websites out there.
8/26/05 - Called Rebate center spoken to Crytal supervisor # 492382 = NO! - Have to follow T-mobile guide line $39.95 monthly fee or more.
8/26/05 - Call T - Mobile customer servises Spoken Amanda # 282 80 73 = NO! have to talk to Rebate center which already tell me NO then she said E-Mail at T mobile website then.
8/26/05 - Tried to e-mail t Mobile = Not excepted dur to certain carectors on the e-mail but don't say which carectors.
7/15/05 e-mail www.comparewireless.com reguards problem = NO Return of anything.
This report was posted on Ripoff Report on 08/28/2005 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/nationwide/T-Mobile-ripoff-bait-and-switch-T-Mobile-rebates-Nationwide-155271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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