- Report: #215091
Report - Rebuttal - Arbitrate
Complaint Review: T - Moble
T - MobleBellevue, Washington U.S.A.
T - Moble ripoff for roaming charges in Europe Bellevue Washington
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To add to this, I had over $8000 in medical bills in July and had to take a 15% paycut to keep my job. I told them I I did not agree with the charges but I would make $100/month payments to clear up the bill. This arrangement so far has not been approved by T-Mobile and they want all of it now. I refused to talk to them because I don't trust any company who will only discuss a billing or late payment by phone - a conversation that they record and then tell you what you said but will never give you a copy of the voice recording. So, with my handy phone tape recorder in hand I called them last week and before we discussed anything about my bill, I asked if I could record our conversation for my record. Well you can guess the answer to that! It put the operator on tilt! No way she said so we ended the conversation with me telling her that I would only communicate with T-Mobile in writting. I send a note to their customer service email and got a lame responce with a threat to charge me early termination fees. Have not heard from them this week. I'm sure this will not have a happy ending. Seem like T-Mobile must have some left over ATT management in the customer service department!
The Dalles, Oregon
This report was posted on Ripoff Report on 10/10/2006 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Moble/Bellevue-Washington/T-Moble-ripoff-for-roaming-charges-in-Europe-Bellevue-Washington-215091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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