- Report: #463746
Report - Rebuttal - Arbitrate
Complaint Review: T-NETIX
T-NETIXPO Box 650757 Dallas,, Texas U.S.A.
T-NETIX Only Provider need Competition for better Customer Service Dallas, Texas
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Recently I was informed by customer service that beacuse I live in the state of FLORIDA I can NO LONGER use my credit or debit card. The fee for debit/credit cards was $6.95.
They will ONLY allow personal checks.
I asked why they stated that have had too many fraudulent complaints with Florida so they have decided to punish the entire state.
Again I have been doing business with them over five years, why am I being punished because I live in Florida.
I do not like personal checks I prefer money orders. Its easier to pay a money order fee than a NSF fee if I balance incorrectly.
I mailed this company a postal money order it took ten days to clear. I asked why their customer service respresentative stated they did not care whom the money order was from. Unbelievable.
Today I paid Western Union to add funds to my prepaid account at a fee of $10.95, the representative stated it would take 24 hours to post.
I have sent money to California and it arrived in 15 minutes. What are they investing/earning interest on my money which is why it takes them so long?
I have purchased items all over the world through E-Bay and have not come across a personal check policy yet. To my understanding they are the ONLY company that has this rule.
This company needs competition. Their customer service is horrendous.
AT&T was broken up, the USPS has competition, why doesn't T-NETIX.
I guarantte you many customers including myself would leave to a more professional experience.
I despise doing business with them.
Why are they allowed to be a MONOPOLY in the USA?
This report was posted on Ripoff Report on 06/22/2009 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-NETIX/Dallas-Texas-75265-0757/T-NETIX-Only-Provider-need-Competition-for-better-Customer-Service-Dallas-Texas-463746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.