- Report: #135339
Complaint Review: T-mobile Wireless Communication
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| T-mobile Wireless Communication Commonwealth Blvd, Martinsville,va. Inside Walmart Supercenter
Martinsville, Virginia U.S.A. |
|
T-mobile Wireless Communication In Walmart Supercenter In sells a young woman on a contract and the cellphone and service is a lemon, she can't call out, she hears nothing on her end, no satisfaction, stuck. Martinsville Virginia
*Consumer Suggestion: Exactly. Walmart is NOT T-Mobile
*Consumer Suggestion: Have you called T-Mobile's customer care?
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
think it might be the sim card but t-mobile in walmart won' cooperate with the problem. they gave me a number of a district manager in walmart. i left 4-5 voice messages on his machine and he will not return a call. i think it is very poor business to put someone on a contract and not back up the service. in other words they stuck us with a lemon phone and service. this business just wants to get you on a contract and tough luck to you.
Linda
martinsville, Virginia
U.S.A.
This report was posted on Ripoff Report on 03/16/2005 10:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-mobile-Wireless-Communication/Martinsville-Virginia-24112/T-mobile-Wireless-Communication-In-Walmart-Supercenter-In-sells-a-young-woman-on-a-contrac-135339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Exactly. Walmart is NOT T-Mobile
AUTHOR: Richie - (U.S.A.)
SUBMITTED: Monday, March 21, 2005
However, you can't blame T-Mobile for what you buy at Walmart. Why didn't you bother reading your contract and seeing that you have 14 days to exchange the phone? You also have 14 days to back out of your contract if your not happy.
My suggestion is you should have taken the phone back to Walmart and demanded an exchange within the first 14 days and picked up a few rolls of toilet paper while you were at it.
#2 Consumer Suggestion
Have you called T-Mobile's customer care?
AUTHOR: Magic - (U.S.A.)
SUBMITTED: Wednesday, March 16, 2005
The WalMart "dealer" is just that....a dealer. They CANNOT do anything about your phone. Samsung and T-Mobile are the ones you need to contact.
I used to work for a wireless company recently in their Customer Service department.
Hope this helps!!
